Privacy Policy
Last updated: June 8, 2026
Overview
This Privacy Policy explains how Magna Software LLC (“MagnaThread,” “we,” “us”) collects, uses, and protects personal information you provide through our website at magnathread.com (the “Site”). MagnaThread is a brand operated by Magna Software LLC. This Policy applies to the marketing Site only; client platforms we build and operate are covered by their own privacy policies.
1. Information We Collect
Information you submit via our contact form: your name, email address, optionally your company name, and the contents of your message. If you choose to include a phone number in your message, we collect that too.
Communications: if you email us or otherwise correspond with us, we keep those communications and the information they contain.
Technical data: basic log and request data (such as IP address) used to operate, secure, and rate-limit the Site. We do not use third-party advertising or cross-site tracking cookies.
2. How We Use Information
We use the information you provide to respond to your inquiry, follow up about a possible engagement, and communicate with you about our services. We use technical data to operate and protect the Site. We do not use your information for automated advertising or profiling.
3. How We Share Information
We share personal information only with service providers who help us operate the Site and respond to inquiries — for example, our email delivery provider (Resend) and our hosting/infrastructure provider. These providers are permitted to use the information only to provide services to us. We may also disclose information when required by law or to protect rights and safety, or in connection with a business transfer.
We do not sell personal information, and we do not share it for cross-context behavioral advertising.
4. Phone Numbers and SMS / Messaging
If you provide a phone number through our contact form, we use it only to respond to your inquiry and communicate with you about a possible engagement.
MagnaThread and Magna Software LLC do not sell or share phone numbers with third parties. Any consent to receive SMS or text messages from us is strictly opt-in: we send text messages only if you have expressly agreed to receive them, and that consent is never shared with third parties for their marketing purposes.
If you opt in to SMS messaging, message frequency may vary, and message and data rates may apply. You can opt out at any time by replying STOP to any message from us; reply HELP for assistance. Opting out of SMS does not affect your ability to contact us by email.
5. Data Retention
We retain inquiry and communication records for as long as needed to respond to you and as required for legal, accounting, and recordkeeping purposes, after which we delete or de-identify them.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.
7. Your Privacy Rights (California — CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect and how it is used, to access a copy, to correct inaccurate information, to delete your information (subject to legal exceptions), and not to be discriminated against for exercising these rights. Because we do not sell personal information or use it for cross-context behavioral advertising, there is no “opt-out of sale” to exercise. To make a request, contact us using the details below; we will verify your identity before responding.
8. Children's Privacy
The Site is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us information, please contact us so we can delete it.
9. Cookies
We use only the cookies and similar technologies necessary to operate the Site. We do not use advertising or cross-site tracking cookies. You can control cookies through your browser settings.
10. Contact Us
Magna Software LLC (MagnaThread)
Greater Los Angeles, California
hello@magnathread.com
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted here with an updated effective date.